Privacy Policy
Last updated: [DRAFT — pending review]
FindSepticContractors (“Tradescroft”, “we”, “us”), operated by [LEGAL ENTITY NAME], provides an online directory that helps homeowners find and contact septic contractors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
Information you give us. When you submit a request for a quote, we collect the details you provide, such as your name, phone number, email address, service address, the services you need, and any notes about your project.
Information collected automatically. When you use the site we automatically collect certain technical information, such as your IP address, browser and device type, referring page, and general usage, including through cookies and similar technologies.
2. How we use your information
We use your information to connect you with the contractor you chose to contact, to operate the messaging between you and that contractor, to send you notifications about your request by email and (if you opt in) SMS, to operate and improve the Service, to keep it secure, and to comply with the law.
3. How we share your information
With the contractor you contact. When you submit a request, we share the details you provide, including your phone number, with the specific contractor you chose, so they can respond to you. This is done to fulfill the connection you requested. It is not a sale of your information.
With service providers. We share information with vendors who help us run the Service, such as hosting, database, email, and SMS delivery providers, and only so they can perform those services for us.
For legal reasons. We may disclose information if required by law or to protect our rights, users, or the public.
We do not sell your personal information.
4. Text messaging (SMS)
If you opt in, we send SMS messages related to a request you submitted (for example, when a contractor replies). Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
We do not share or sell your mobile phone number or your SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Your mobile opt-in is used only to send you the messages described above. Phone numbers collected for SMS are not shared with third parties for marketing under any circumstances.
5. Cookies and tracking
We use cookies and similar technologies to operate the site, remember your conversations on your device, understand usage, and measure the effectiveness of our marketing. You can control cookies through your browser settings.
6. Data retention
We keep your information for as long as needed to provide the Service and for legitimate business or legal purposes, then delete or de-identify it.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. You can opt out of SMS at any time by replying STOP. To make a request, contact us using the details below. [Add jurisdiction-specific rights, e.g. CCPA for California and CASL for Canada, after review.]
8. Children
The Service is intended for adults. We do not knowingly collect personal information from children under 13 (or the age required by your local law).
9. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above.
11. Contact
Questions about this policy or your information? Email info@findsepticcontractors.com.